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Hello There Baby – Gift Basket

$110.00 – $115.00

Description
SHIPPING & RETURNS

The perfect gift basket for any newborn

Got a vegan friend, partner or family member who is expecting her first baby? Bringing new life into this world is no easy job and every new mom wants only the best skin care for her baby. The gift basket contains an amazing selection of our best-selling baby care products. All products are 100% natural, vegan and made in Canada. And of course, we’re only working with cruelty-free companies, so you can be sure the products have never been tested on animals.

What’s in the Hello Baby Box?

Pleased to Meet You – A Baby Journal | Keep track of all of baby’s milestones
FAIR/SQUARE – Nursery Print | Beautiful modern animal print designed by the FAIR/SQUARE team
Boo Bamboo – Bamboo Wipes | Keep baby’s bum clean and smooth
Boo Bamboo – Diaper Cream | Keep the little one’s bum free from diaper rash
Attitude – Baby Bubble Bath | Give your baby a soothing bath
Attitude – Natural Air Purifier | Activated carbon traps air pollutants and lets baby breath easily
Aleva Naturals – Hair & Body Wash | Idea for a bath before bedtime, this body wash is infused with lavender
Aleva Naturals – Hand & Face Wipes | Perfect for the busy mom on the go

How to customize the box

You can customize the box in three ways. 1) Add a handwritten note, 2) Pick a delivery date and 3) Swap out ingredients. We’ll review your instructions carefully and then securely pack all products in our modern white shipping boxes. You’ll receive an automatic tracking email from Canada Post for your package as soon as it ships.

1) Add a handwritten note

Simply select one of the greeting cards and tell us what it should say in the notes section.
We can also write a note for you on one of our blank “FAIR/SQUARE” postcards. Simply select “no card” and ad your message in the notes section.
We’ll handwrite the note in the card for you.

2) Pick the delivery date

Once you enter the delivery address at checkout, you will see the available shipping options.
We try to offer an Economy and an Xpress option for every destination.
If you would like your gift box to be delivered at a later date, please add the date to the notes section at checkout.
If in doubt, please contact us. We’re happy to help and figure out the best and fastest way to ship your gift.

3) Swap out items

Please let us know in the notes section If you would like to swap out one or two items.
If you’re looking for a fully customized box, we’d recommend having a look at our “Vegan Surprise Boxes” instead.

Please note: occasional substitutions may occur. Substitutions will be made of equal or greater value.

Shipping costs

Free Economy Shipping (with tracking) - For orders above $99.00 CAD & gift baskets
$3.00 Economy Shipping (without tracking) - For apparel & jewelry orders
$10.00 Economy Shipping (with tracking) - For orders below $99.00 CAD
$15.00 - $30.00 Xpress Shipping (with tracking) - Based on delivery postal codes

Shipping fees are subject to change. "Difficult to Serve" locations and "Air Stage" locations do not qualify for the free shipping promotion. Additionally, they qualify for an adjusted economy shipping rate (see below for extra information). Orders may also qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.

Shipping time

To get estimated shipping times, please enter your shipping postal code at checkout. It will display the available shipping methods and associated shipping times.
We offer Economy and Xpress shipping. Please contact us if you need even faster shipping and we’ll see what we can do for you.

Shipping times at checkout are calculated with utmost care. Please be aware however, that once your package is with Canada Post, we cannot influence the speed of delivery anymore. Strikes, extreme weather and other external factors cannot be controlled or influenced by us.

Tracking

As soon as your package gets picked up by a carrier, you will receive an automatic email with your tracking number.

Local pickup

Local pickup is possible Mon-Fri from 9 am - 7 pm in Woodstock, ON.
During your checkout, select the ‘local pick up’ option and the shipping fee will be waived. Once the payment has been received, we will send an email with the exact address and pickup information.

Delayed shipments due to incomplete addresses

We cannot be held responsible for delayed shipments if the address is deemed incomplete by one of our carriers.
Depending on the carrier, the package will be held or immediately shipped back to us which will lead to additional costs and delays.
Please make sure to include the unit number and a buzzer code / access code if it is needed to gain access to the building

Difficult To Serve Locations

Orders to "Difficult to Serve" locations are subject to a $20.00 shipping fee.
The Free Shipping promotion does not apply.
"Difficult to Serve" locations are those with postal codes beginning in T1, T9, T0, A0, A5, A8, X0 and Y0 which are not considered an "Air Stage" location by Canada Post.

Air Stage Locations

Orders to “Air Stage" postal codes are subject to the following shipping charges:

$30.00 shipping for orders under $99.99
$50.00 shipping for orders between $100 and $249.99
$75.00 shipping for orders over $250

Click here for the full list of postal codes.

Return conditions

We accept products back under the following conditions and issue a full refund:

Your products are sealed and unused/unworn in their original packaging
You notify us within 30 days of purchase
We do not accept returns for sales items

Return costs

We offer free returns for apparel & jewelry when you use the original mailer. We'll refund the money you spent on a stamp.
For all other returns we charge $10.00 to cover the shipping fee.

Return procedure

Please send an email to hello@fair-square.ca to notify us about your return
Once your return is authorized by us, you'll receive step-by-step instructions and a shipping label via email.
We will email you when we've received your return.
You will receive your money back within 2 business.

Returns to sender due to incomplete addresses

It's the responsibility of the sender to provide a correct and complete shipping address including a unit number and buzzer code if needed.
If for any reason the package gets sent back to us (incomplete address, the recipient did not pick up the package etc.), we will deduct a $10.00 fee when a refund is requested or a $20.00 fee to ship the order out again.